Laboratory preparation supplies included with every order  |  FREE shipping over $150
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Frequently Asked Questions

Everything you need to know about ordering, products, and shipping.

📦 Ordering

How do I place an order?
Browse our shop, add items to your cart, and proceed to checkout. Select your preferred payment method and shipping option, and you're all set.
What payment methods do you accept?
We accept cryptocurrency via Coinbase Commerce (Bitcoin, Ethereum, Litecoin, and more) and Zelle. Pay with Zelle and receive a 5% discount on your order.
Do you ship internationally?
Not currently. We ship within the United States only. We're exploring international shipping options for the future.
How long does shipping take?
All orders ship the next business day. Standard shipping takes 3–5 business days ($9.99). Expedited shipping ($19.99) gets your order there faster.
Is there free shipping?
Yes! All orders over $150 qualify for free standard shipping.
What's included with my order?
Orders $50 and above include complimentary bacteriostatic water for peptide reconstitution.

🧪 Products

What purity are your peptides?
All of our peptides are ≥98% purity, verified through independent third-party laboratory testing (HPLC & Mass Spectrometry).
Do you provide Certificates of Analysis (COAs)?
Yes. COAs are available for every product we sell. Email support@prcpeptides.com to request the COA for any specific product.
How should I store peptides?
Lyophilized (powder) peptides: Store in the freezer at -20°C for long-term storage, or in the refrigerator at 2–8°C for short-term use.

Reconstituted peptides: Refrigerate at 2–8°C and use within 30 days for best results.
How do I reconstitute peptides?
We've put together a detailed step-by-step guide: How to Reconstitute Peptides. It covers everything you need to know, including calculating dosages.
What is bacteriostatic water?
Bacteriostatic water is sterile water that contains 0.9% benzyl alcohol as a preservative. It's the standard solvent used to reconstitute lyophilized peptides and helps prevent bacterial contamination.

🔄 Returns & Issues

What's your return policy?
We accept returns within 14 days for unopened, undamaged products. For items that arrived damaged, just send us a photo along with your order number — no need to ship anything back. We'll make it right.
My order arrived damaged — what do I do?
Email support@prcpeptides.com with a photo of the damage and your order number. We'll take care of it — no need to return the damaged item.
I received the wrong product
We're sorry about that. Email support@prcpeptides.com with your order number and we'll resolve it as quickly as possible.

🔬 Research

Are these products for human use?
No. All products sold by PRC Peptides are for laboratory research purposes only. They are not intended for human consumption, diagnostic use, or therapeutic applications.
Do you accept institutional purchase orders?
Yes. University laboratories, research institutions, and biotech companies may request purchase order terms. Please contact support@prcpeptides.com with your institution's tax ID and purchasing department contact information.
Do you offer bulk or wholesale pricing?
Yes. For bulk or wholesale inquiries, email support@prcpeptides.com with details about the products and quantities you're interested in.

Still have questions?

We're happy to help. Reach out anytime.

support@prcpeptides.com